- Built for growing corporates & leadership teams
Corporate Telephone Answering &
Executive Support Services
Give callers a clear route to your team. Our UK receptionists answer in your company name and follow your department routing instructions.
- UK-based, dedicated account teams
- Live warm transferring, not voicemail
- Confidential, C-suite-level discretion
Trusted by UK corporate & professional services organisations
Live
Warm call transferring
UK
Based, dedicated teams
Our corporate services
Call support for your team and senior staff
You may need calls directed across several departments, or help handling calls for a director or senior colleague. We agree who should receive each type of call and what to do when they are unavailable.
Switchboard and call routing
We answer in your company name, ask who the caller needs and try the appropriate contact. If the call cannot be connected, we record a message for your team to follow up.
- Calls directed to the appropriate department
- Transfers following your contact instructions
- Messages taken when colleagues are unavailable
Executive call support
We handle incoming calls for directors and senior staff according to their preferences. Tell us which calls to put through and which messages to take while they are busy.
- Call screening using your instructions
- Agreed handling for priority contacts
- Clear messages for follow-up
Why choose Answerpoint?
Help callers reach the right person
A basic answering plan works well for a small business taking simple enquiries but a growing organisation needs something far more robust. Complex team structures need accurate routing, priority callers need immediate connection, and senior executives need their calendars protected from constant interruptions.
Call handling that follows your instructions
Before you start, we agree your greeting, department contacts and the details to record. Your colleagues can focus on their work while we handle incoming enquiries during our answering hours.
How we handle your calls
Clear instructions. Helpful receptionists.
Your company greeting
We answer in your company name using the greeting agreed with you.
The details your team needs
We record the caller’s name, contact details and reason for calling, along with any other information agreed during setup.
Your department contacts
We follow your contact list so calls and messages reach the appropriate person or team.
Your call-handling preferences
Tell us which calls to try transferring and when you would prefer us to take a message.
A clear fallback
If your nominated contact is unavailable, we take a message so your team can return the call.
Our answering hours
Monday–Friday 9:00am–6:00pm and Saturday 10:00am–4:00pm. Sunday closed. All times are UK time.
We will get in touch with you soon. For anything urgent, call us on 01582 438500.
Real clients, real reviews
What our clients say
Corporate telephone answering FAQs
Common questions
How can corporate telephone answering help our company?
Our receptionists answer in your company name and follow your instructions for different departments or colleagues. We can try the relevant contact or take a message, depending on the arrangement agreed with you.
What happens if the person receiving a call is unavailable?
We take the caller’s details and reason for calling, then pass the message to the nominated contact. Your team can return the call when they are available.
When do you answer calls?
We answer Monday to Friday, 9:00am–6:00pm, and Saturday, 10:00am–4:00pm. Sunday closed. All times are UK time. We do not provide answering outside these hours.
How do we get started?
Contact us to discuss your greeting, department contacts and call-handling requirements. You can try Answerpoint free for 14 days, with no card needed and no setup fees. The service is monthly rolling.