Answerpoint

  • 100% UK-Based Receptionists · Est. 2001
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  • Industry-Specific Call Answering

Sector-Tailored Call Answering & Virtual Office Services

From medical discretion to trade urgency, our 100% UK-based receptionists are briefed to match your exact industry standards, workflows, and communication tone.

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  • UK-based, dedicated account teams
  • Customized Call Scripts
  • Instant Message & Diary Sync

Trusted by UK corporate & professional services organisations

Years in business
0 +

Live

Warm call transferring

UK

Based, dedicated teams

Sectors we support

Tailored Call Handling for Every Business Type

Whether you're a local tradesperson or running a growing business, we understand the specific challenges of your sector.

Small Businesses & Trades

Description: Professional call handling for field contractors, mobile teams, and local service providers on-site.

Explore our SMB Service →

Healthcare & Medical Clinics

Caring, highly professional patient call management, enquiry intake, and diary scheduling for private clinics and practices.

Explore our clinic service →

Legal & Professional Services

Seamless, confidential client intake and call routing designed specifically for law firms, solicitors, and financial advisers.

See how it works for Solicitors→

Corporate & Enterprise Services

Dedicated executive support, enterprise switchboard management, and complex call routing for larger organizations.

See how it works for Corporate service →

How it works

Set up in minutes, not days

01

Tell us how to handle calls

Your greeting, common questions, and what counts as an emergency callout.

02

Divert your number to us

Set up simple line forwarding in minutes without buying new SIMs or hardware.

03

We answer in your business name

Callers reach professional UK receptionists who greet them warmly every time.

04

Get the message instantly

Job specs, quote requests, and urgent notes are delivered straight to you.

Real clients, real reviews

What our clients say

  • Kam

    Brilliant service! offer very good prices on their many services. Are fast with communication about their services and get the job done.Highly recommend

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  • Zain

    Been using AnswerPoint for a while now and they’ve been spot on. Makes things much easier when I’m busy at work.

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  • Jeff White

    Been with them for over 10 years Sussex and Surrey driveways Never had a problem always on point Well done answer point

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  • Ali Qazi

    Been using Answerpoint for a long time. They have always taken my messages promptly and professionally. Great company to work with. Highly recommended

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  • James Doran

    Verry professional company deliver on time jameel was greate to worck will use agane

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  • Lee Ypey

    Great service from Jameel and the Answerpoint team. Their virtual office keeps my personal address private, while the mail and call answering services are quick, reliable, and very convenient. Highly recommended

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  • Joy Liasu

    Great service, have used answerpoint since 2013 and they have helped to grow my business. Calls answered professionally and messages delivered without fail. Friendly and prompt customer service. Thank You

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  • Ahmed

    Answer point is a very professional and reliable call answering service. I have been using them for a few months now and I am absolutely delighted with the service.

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  • Joy Liasu

    Great service, have used answerpoint since 2013 and they have helped to grow my business. Calls answered professionally and messages delivered without fail. Friendly and prompt customer service. Thank You

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  • Companies 999

    We have been using Jameel's services for the past 2 years now and have no issues, great business, highly recommend!

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  • Mukesh Radia

    Known Jameel and his team for few years.Excellent , polite and courteous. Good for my business as all calls are answered on my behalf . excellent customer service.

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  • James Kerr

    A great way for 'on-the-road' businesses to make sure they never miss a call, or a sale. Professional staff answer your calls as you'd want and pass the details to you. A great service!

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  • Jalal Miah

    Anwserpoint have provided us with excellent service. We have used them for many users and continue to do so. Highly recommended.

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  • Jay Praphul

    Best team to work with. Always a step ahead to offer outstanding customer service. Would strongly recommend.

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Small business FAQs

Common questions from owners &
contractors

How do you learn my industry's specific requirements?

During onboarding, we build a customized call workflow based on your preferred greetings, terminology, priority rules, and diary management software.

Yes. We configure custom escalation paths so urgent calls reach your emergency on-call team instantly via phone or SMS.

Absolutely. We provide dedicated UK virtual numbers and UK receptionist coverage for overseas businesses expanding into the UK market.

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