Answerpoint

  • 100% UK-Based Receptionists · Est. 2001
Answerpoint corporate logo featuring a purple-to-pink telephone speech bubble icon, brand typography, and the tagline Taking Care of Business.
Menu
Answerpoint corporate logo featuring a purple-to-pink telephone speech bubble icon, brand typography, and the tagline Taking Care of Business.
  • Professional answering for solo & small teams

Call answering for cleaning companies

Your team is out cleaning, we answer live in your business name. Booking new clients, rescheduling existing ones, and flagging urgent issues.

See More →
  • Bookings & reschedules handled live
  • Regular clients recognised
  • Urgent issues flagged fast

What a cleaning services call handles

  • New client enquiry taken and first clean booked
  • Existing client recognised for a reschedule or query
  • Urgent issue (missed clean, complaint) flagged as urgent
  • Message passed to your team by text or email as soon as possible
A professional cleaning team wearing green aprons and yellow cleaning gloves, surrounded by feature callouts for quote requests, site details, call routing, and notifications

Trusted by UK cleaning services businesses

UK

Based team

Years in business
0 +

Live

Booking & reschedule handling

Why cleaning services businesses choose Answerpoint

The problems we solve for cleaning services

No one's ever in the office to answer

Your team is actively cleaning on-site or driving. Unanswered calls mean clients quickly book someone else.

Bookings need care

Handling reschedules and access notes takes time. We take detailed messages and update calendars.

An unhappy client needs a fast response

Access issues or missed cleans require prompt attention. We flag urgent client issues live.

Why cleaning services businesses choose Answerpoint

The problems we solve for cleaning services

From domestic home cleans to commercial contracts, our team takes calls for every side of your business.

✓ Office Cleaning

✓ End of Tenancy Cleaning

✓ Carpet & Upholstery Cleaning

✓ Window Cleaning

✓ Deep Cleaning

✓ After Builders Cleaning

✓ Communal Area Cleaning

How it works

Simple to set up

01

Tell us your rules

Your greeting, common questions, and what counts as a genuine emergency.

02

Divert your number to us

Set up simple line forwarding without changing your main phone number.

03

We answer in your business name

Callers reach friendly, professional UK receptionists trained in excellent customer service.

04

Details reach you fast

Booking notes, quote requests, and urgent messages are passed to your team by email as soon as possible.

Built for cleaning services

Features that matter to your business

Live booking & rescheduling

New bookings and existing client changes handled on the call itself.

Regular client recognition

Returning clients routed differently to brand-new enquiries.

Urgent issue escalation

Complaints or missed cleans flagged to you as urgent.

Simple mobile divert

No new phone or hardware just divert your existing number to us.

New client capture

Property details and first-clean requirements recorded accurately.

Message delivery

Full call details by text or email as soon as possible.

We will get in touch with you soon. For anything urgent, call us on 01582 438500.

Get A Free Quote

Real clients, real reviews

What our clients say

  • James Kerr

    A great way for 'on-the-road' businesses to make sure they never miss a call, or a sale. Professional staff answer your calls as you'd want and pass the details to you. A great service!

    Read more
  • Zain

    Been using AnswerPoint for a while now and they’ve been spot on. Makes things much easier when I’m busy at work.

    Read more
  • Jeff White

    Been with them for over 10 years Sussex and Surrey driveways Never had a problem always on point Well done answer point

    Read more
  • Ali Qazi

    Been using Answerpoint for a long time. They have always taken my messages promptly and professionally. Great company to work with. Highly recommended

    Read more
  • Lee Ypey

    Great service from Jameel and the Answerpoint team. Their virtual office keeps my personal address private, while the mail and call answering services are quick, reliable, and very convenient. Highly recommended

    Read more
  • Joy Liasu

    Great service, have used answerpoint since 2013 and they have helped to grow my business. Calls answered professionally and messages delivered without fail. Friendly and prompt customer service. Thank You

    Read more
  • Ahmed

    Answer point is a very professional and reliable call answering service. I have been using them for a few months now and I am absolutely delighted with the service.

    Read more
  • Companies 999

    We have been using Jameel's services for the past 2 years now and have no issues, great business, highly recommend!

    Read more
  • Mukesh Radia

    Known Jameel and his team for few years.Excellent , polite and courteous. Good for my business as all calls are answered on my behalf . excellent customer service.

    Read more
  • Jalal Miah

    Anwserpoint have provided us with excellent service. We have used them for many users and continue to do so. Highly recommended.

    Read more
  • Jay Praphul

    Best team to work with. Always a step ahead to offer outstanding customer service. Would strongly recommend.

    Read more

Cleaning Services FAQs

Common questions

Can you reschedule or cancel existing client bookings?

Yes. We follow your custom rules for rescheduling, updating calendar bookings, or passing notes directly to your admin team.

We log returning caller details accurately so your regular domestic or commercial clients receive seamless service.

High-priority calls such as locked-out cleaners or urgent client issues are flagged as urgent to designated managers.

Scroll to Top