- Built for earthworks teams
Telephone Answering for Groundwork Contractors
When your team is on site with machinery running, our UK receptionists answer your office line, put callers through to the right site manager, and log tender and quote enquiries so nothing gets lost between sites.
- Calls routed to the right site
- Tender enquiries logged
- Urgent site issues passed on
What a groundwork call looks like
- Tender invitation logged with deadline
- Caller put through to the site manager
- Delivery query passed to the right foreman
- Message texted when they're off the machine
Trusted by UK groundwork & civil businesses
UK
Based team
Yes
Multi-site call routing available
Why choose Answerpoint
The problems we solve for groundwork & civil firms
You can't hear it ring
Plant noise and remote sites mean calls go unanswered, even when someone is free.
Several sites, one number
Calls land with the wrong person or in a voicemail nobody checks. We route them properly.
Tenders have deadlines
A missed tender invitation can mean a missed contract. We log every one.
Work we take calls for
Whatever groundwork you do
Most of your calls are from contractors, developers and suppliers. We handle them like your own office would.
✓ Excavation and site clearance
✓ Foundations and footings
✓ Drainage installation
✓Utility trenching and ducting
✓Concrete and reinforced concrete
✓ Kerbs, paving and external works
✓ Plant hire enquiries
How it works
Instant Setup
01
Tell us your rules
Your services, the areas you cover, and how to move bookings when it rains.
02
Divert your number
Forward your mobile or landline to us. It takes a few minutes and needs no new kit.
03
We answer in your name
Callers hear your business name and a friendly UK receptionist.
04
You get the details
Job details arrive by text or email straight away. Urgent calls come through live.
Built for groundwork firms
Features that matter to your business
Multi-site routing
Callers put through to the right site manager or project lead.
Tender logging
Project, contact, site and deadline emailed to your estimator.
Urgent site issues
Your escalation rules followed. Nothing waits in a voicemail.
Supplier calls
Deliveries and plant hire queries sent to the right foreman.
SMS or email messages
Details reach people the moment they're off the machinery.
Monthly rolling plans
Scale up for big contracts and down between projects.
We will get in touch with you soon. For anything urgent, call us on 01582 438500.
Real clients, real reviews
What our clients say
Groundwork FAQs
Common questions from contractors
Can Answerpoint route calls to different site managers?
Yes. Answerpoint sets up routing by site or project, so each caller reaches the right manager or gets a message sent to them.
How do you handle an urgent site problem?
You set the rules. Answerpoint transfers urgent calls live to the person you choose, or sends an SMS if they can’t answer.
Can you log tender invitations?
Yes. Answerpoint records the project, contact, site and deadline, and emails it to your estimator straight away.