- UK-based receptionists · Since 2001
Answering service for gardeners and landscapers
You can’t answer the phone with a mower running or gloves on. Our UK receptionists answer in your business name, take quote requests, book visits, and move regular customers when the weather changes your plans.
START YOUR FREE TRIAL
Let's get your calls answered
Tell us a little about your business.
We'll be in touch within one working day. No card required, no obligation.
- Quote requests taken in full
- Regular customers rescheduled
- Extra help in the spring rush
What a gardening call looks like
- Garden clearance quote logged with photos requested
- Fortnightly maintenance customer moved to Friday
- Landscaping enquiry sent with budget and dates
- Details texted to you at the end of the job
Trusted by UK garden businesses
2001
Established in Luton
UK
Based team
Seasonal
More in spring, less in winter
Why gardeners use us
The problems we solve for gardeners
You're outside all day
Answering means stopping, taking off gloves and turning off machines, again and again.
Spring brings a rush
From March to June everyone wants their garden done at once. Calls pile up.
Quotes go to the fastest
Homeowners contact two or three gardeners and pick whoever gets back first.
Work we take calls for
Whatever garden work you do
We record the job, the garden size and when they'd like it done, and ask for photos where it helps
✓ Regular garden maintenance
✓ Lawn mowing and care
✓ Hedge cutting and trimming
✓ Garden clearances
✓ Patios, fencing and decking
✓ Planting and landscaping design
✓ Commercial grounds maintenance
How it works
Instant setup
01
Tell us your rules
Your services, the areas you cover, and how to move bookings when it rains.
02
Divert your number
Forward your mobile or landline to us. It takes a few minutes and needs no new kit.
03
We answer in your name
Callers hear your business name and a friendly UK receptionist.
04
You get the details
Job details arrive by text or email straight away. Urgent calls come through live.
Built for gardeners
Features that matter to your business
Quote capture
Job type, garden size, address and timing on every enquiry.
Visit booking
Quote visits booked into your diary or sent to you to confirm.
Rain-day reschedules
Regular customers who call to check are moved using your rules.
Photo requests
Callers are asked to send photos to your email or WhatsApp.
Seasonal plans
Use more in spring and summer, reduce or pause in winter.
Simple mobile divert
No new phone or hardware. Just divert your existing number to us.
We will get in touch with you soon. For anything urgent, call us on 01582 438500.
Real clients, real reviews
What our clients say
-
Kam
Brilliant service! offer very good prices on their many services. Are fast with communication about their services and get the job done.Highly recommend
Read more -
Zain
Been using AnswerPoint for a while now and they’ve been spot on. Makes things much easier when I’m busy at work.
Read more -
Jeff White
Been with them for over 10 years Sussex and Surrey driveways Never had a problem always on point Well done answer point
Read more -
Ali Qazi
Been using Answerpoint for a long time. They have always taken my messages promptly and professionally. Great company to work with. Highly recommended
Read more -
James Doran
Verry professional company deliver on time jameel was greate to worck will use agane
Read more -
Lee Ypey
Great service from Jameel and the Answerpoint team. Their virtual office keeps my personal address private, while the mail and call answering services are quick, reliable, and very convenient. Highly recommended
Read more -
Joy Liasu
Great service, have used answerpoint since 2013 and they have helped to grow my business. Calls answered professionally and messages delivered without fail. Friendly and prompt customer service. Thank You
Read more -
Ahmed
Answer point is a very professional and reliable call answering service. I have been using them for a few months now and I am absolutely delighted with the service.
Read more -
Joy Liasu
Great service, have used answerpoint since 2013 and they have helped to grow my business. Calls answered professionally and messages delivered without fail. Friendly and prompt customer service. Thank You
Read more -
Companies 999
We have been using Jameel's services for the past 2 years now and have no issues, great business, highly recommend!
Read more -
Mukesh Radia
Known Jameel and his team for few years.Excellent , polite and courteous. Good for my business as all calls are answered on my behalf . excellent customer service.
Read more -
James Kerr
A great way for 'on-the-road' businesses to make sure they never miss a call, or a sale. Professional staff answer your calls as you'd want and pass the details to you. A great service!
Read more -
Jalal Miah
Anwserpoint have provided us with excellent service. We have used them for many users and continue to do so. Highly recommended.
Read more -
Jay Praphul
Best team to work with. Always a step ahead to offer outstanding customer service. Would strongly recommend.
Read more
Gardener FAQs
Common questions from gardeners
Why would a gardener need an answering service?
Gardeners work outdoors and often can't answer calls. Answerpoint picks up in the gardener's business name, takes quote requests and bookings, and texts the details straight away, so new customers don't go elsewhere.
Can Answerpoint book garden visits?
Yes. Answerpoint receptionists book visits into your online diary, or send you the request to confirm.
Can I use it only in the busy season?
Yes. Answerpoint plans are monthly rolling. Increase your plan in spring and summer, reduce or pause it in winter, and cancel at any time.
Do you work with landscaping companies?
Yes. Answerpoint takes calls for sole-trader gardeners and larger landscaping firms, including commercial grounds maintenance.