- UK-based receptionists · Since 2001
Answering service for gardeners and landscapers
You can’t answer the phone with a mower running or gloves on. Our UK receptionists answer in your business name, take quote requests and visit requests in full, and pass on messages from regular customers when the weather changes your plans. The details reach you by text or email as soon as possible.
- Quote requests taken in full
- From £29.95 a month · 14-day free trial
- Extra help in the spring rush
What a gardening call looks like
- Garden clearance quote logged with photos requested
- Reschedule request from a regular customer passed on
- Landscaping enquiry sent with budget and dates
- Details texted to you at the end of the job
Trusted by UK garden businesses
2001
Established in Luton
UK
Based team
Seasonal
More in spring, less in winter
Why gardeners use us
The problems we solve for gardeners
You're outside all day
Answering means stopping, taking off gloves and turning off machines, again and again.
Spring brings a rush
From March to June everyone wants their garden done at once. Calls pile up.
Quotes go to the fastest
Homeowners contact two or three gardeners and pick whoever gets back first.
Real people, not a robot
Real people for gardeners and landscapers
Someone to talk the garden through with
A homeowner planning a patio or a tidy-up wants to talk to someone. A real receptionist takes the details and keeps the job with you.
Spring rush covered
When the weather turns, every garden business gets busy at once. We answer during our hours so quote requests do not slip away.
Your business name
Callers hear your gardening business answer, with your greeting.
Work we take calls for
Whatever garden work you do
We record the job, the garden size and when they'd like it done, and ask for photos where it helps
✓ Regular garden maintenance
✓ Lawn mowing and care
✓ Hedge cutting and trimming
✓ Garden clearances
✓ Patios, fencing and decking
✓ Planting and landscaping design
✓ Commercial grounds maintenance
On every call
What we ask on every garden enquiry
You decide the questions. Most gardeners and landscapers start with the list below.
✓ Type of work
✓ Regular or one-off?
✓ Size of the garden
✓ Domestic or commercial?
✓ When they want it done
✓ Full address and postcode
✓ Access to the garden
✓ Best number to call back
✓ Best time to call back
How it works
Simple setup
01
Tell us your rules
Your services, the areas you cover, and what to tell regular customers when it rains.
02
Divert your number
Forward your mobile or landline to us. It takes a few minutes and needs no new kit.
03
We answer in your name
Callers hear your business name and a friendly UK receptionist.
04
You get the details
Job details are passed to you by text or email as soon as possible, with urgent calls flagged.
Built for gardeners
Features that matter to your business
Quote capture
Job type, garden size, address and timing on every enquiry.
Visit requests
Quote visit requests taken with the times that suit the caller, and sent to you to confirm.
Rain-day reschedules
Regular customers who call to check have their reschedule request passed to you.
Photo requests
Callers are asked to send photos to your email or WhatsApp.
Seasonal plans
Use more in spring and summer, reduce or pause in winter.
Simple mobile divert
No new phone or hardware. Just divert your existing number to us.
Hours and prices
Clear hours, simple pricing
Monday to Saturday
We answer Monday to Friday, 9am to 6pm, and Saturday, 10am to 4pm. We are closed on Sundays and do not offer an overnight or 24-hour service.
Starter, £29.95 a month
Up to 20 calls a month, answered live in your business name.
Growth, £49.95 a month
Up to 50 calls a month, then £1.50 per extra call. Every plan starts with a 14-day free trial: no card needed, no setup fees, monthly rolling.
We will get in touch with you soon. For anything urgent, call us on 01582 438500.
Real clients, real reviews
What our clients say
Gardener FAQs
Common questions from gardeners
Why would a gardener need an answering service?
Gardeners work outdoors and often can't answer calls. Answerpoint picks up in the gardener's business name, takes quote and booking requests, and passes the details to you as soon as possible, so new customers don't go elsewhere.
Can Answerpoint take requests for garden visits?
Yes. We take the caller’s details, the work they want and the times that suit them, and pass the request to you to confirm.
Can I use it only in the busy season?
Yes. Plans are monthly rolling, so you can move up a plan in spring and summer and back down in winter.
Do you work with landscaping companies?
Yes. Answerpoint takes calls for sole-trader gardeners and larger landscaping firms, including commercial grounds maintenance.
Do you answer for gardeners on Saturdays?
Yes, from 10am to 4pm. We are closed on Sundays.
Will customers speak to a real person?
Yes. A trained receptionist in our Luton office answers every call.
How much does call answering for a gardener cost?
From £29.95 a month for up to 20 calls, or £49.95 for up to 50. Every plan starts with a 14-day free trial, no card needed.