- Never miss another business call
UK Telephone Answering Service & Virtual Receptionist
AnswerPoint’s UK-based virtual receptionists answer every business call in your company’s name. We handle live customer queries, book appointments, and capture quotes so you respond faster & never lose a client to voicemail.
- 25+ Years Experience
- 14-Day Free Trial
- No Long Contracts
Live call feed
Belmont Law
Call answered · 2 rings
Live
Albans Accounting
Appointment booked
Done
Henderson Driveways
Message sent to owner
Done
Trusted by UK businesses since 2001
UK
Based team
Built for your sector
Call handling that speaks your industry
We understand every industry has a unique demand and customer perception. Our receptionists are trained to your workflows and briefed to reflect your exact requirements.
Medical and Healthcare Practices
Calls answered with care and total discretion. We manage bookings and enquiries so your clinic never misses a call.
Legal Practices & Law Firms
Confidential and highly professional call handling that upholds the high standards your legal clients demand from your firm.
Small Businesses & Contractors
We handle incoming calls for recruitment agencies, property agents, plumbers, electricians, builders, accountants and more.
Corporate Services
Reliable overflow call handling for busy teams. We manage complex enquiries, transfer urgent calls, and route your business calls seamlessly.
How it works
Live in as little as 24 hours
Why businesses switch to Answerpoint
25 years of UK call handling experience
Every call, in your name
Answered like your own in-house team
Answerpoint is a professional UK business call answering service with over 25 years’ experience in telephone answering and virtual receptionist services. Our agents answer using your business name, take messages, transfer calls, and handle customer queries so callers never know they’ve reached anyone but you.
Built for growing businesses
An affordable alternative to an in-house receptionist
Whether you need simple message-taking, switchboard overflow, call diversion, appointment scheduling, or order taking, it’s covered on one flexible plan. Try the service free for 14 days and see the difference a dedicated UK team makes to how your business is perceived on the phone.
UK Agents
Real People, Real Calls
Monthly
Rolling contracts, no lock-in
Our services
Call handling, done properly
One clear focus: ensuring every call to your business is answered professionally & promptly
Telephone Answering
Capture every opportunity with call answering in your company name.
Mobile Answering
Divert mobile calls to our UK PAs to project a professional image.
Switchboard Overflow
Seamless support for peak hours, staff leave, and lunch breaks.
Virtual Numbers
Local UK area codes or 0800 freephone numbers with custom routing.
Appointment Booking
Turn incoming calls into confirmed bookings direct to your calendar.
Message Delivery
Real-time call summaries delivered via email, SMS, or app instantly
Cost comparison
See what an in-house receptionist really costs
Compare the price of a full-time employee with a flexible, pay-as-you-go answering service. Most UK businesses see immediate savings.
In-house receptionist
£2,000+
per month, plus recruitment, holiday & sick cover
Answerpoint
from £19.99
per month, no recruitment, no overheads
Real clients, real reviews
What our clients say
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 