- Our core service since 2001
Telephone answering service for UK businesses
Our UK receptionists answer calls in your business name, take messages and transfer calls according to your instructions. Based in Luton since 2001, we help UK businesses handle calls when their team is busy.
Try our telephone answering service free for 14 days. No card needed, no setup fees and a monthly rolling agreement.
- Monthly rolling contract
- Your business name, your greeting
- Answered by a person, not a recording
How we handle your calls
- Call answered in your business name
- Message taken and delivered instantly
- Urgent call transferred live to your mobile
Trusted by UK businesses since 2001
UK
Based team
Monthly
Rolling, no long contract
How it works
Up and running in 4 simple steps
01
Brief your UK team
Tell us your greeting preference, key team contacts, and how you would like calls handled.
02
Divert your existing line
Set up simple call forwarding to keep your current business phone number active.
03
We answer live in your name
Calls are answered professionally by your dedicated UK team during business hours.
04
Receive instant updates
Get call notes and messages instantly via email, SMS, or our client portal.
What's included
Practical support for your incoming calls
Our call answering service supports UK businesses when their team is busy or away from the phone. Receptionists answer in your business name, take messages and follow your agreed call-transfer instructions during our answering hours. Explore call answering for small businesses and corporate teams.
Message taking
We record the caller’s details and reason for calling, then pass the message to your team.
Call transferring
We try your nominated contact according to your instructions. If they are unavailable, we take a message.
Appointment requests
We record appointment requests and pass them to your team to confirm.
Order taking
Customer orders and basic enquiries handled accurately while you focus on work.
Switchboard overflow
We pick up calls when your lines are busy or your team is at lunch.
Our answering hours
Monday–Friday 9:00am–6:00pm and Saturday 10:00am–4:00pm.
Custom scripts
Every greeting matched to your exact company standards and tone.
Detailed reporting
Full call logs and monthly summaries delivered when you need them.
Multi-channel delivery
Instant updates sent via email, SMS, or mobile notifications.
We will get in touch with you soon. For anything urgent, call us on 01582 438500
Simple pricing
Flexible plans to suit your call volume
Starter
£29.95/mo
For low call volumes and solo operators.
- Up to 20 Calls Per Month
- Professional Receptionist Service
- Message Taking
- Email Message Delivery
- Business Hours Call Handling
Growth
£49.95/mo
For growing businesses with regular call flow.
- Up to 50 Calls Per Month
- Professional Receptionist Service
- Message Taking
- Email Message Delivery
- £1.50 Per Additional Call
Business
Custom
For high call volumes and multi-line switchboards.
- Professional Receptionist Service
- Message Taking
- Custom Call Script
- Appointment & Order Taking
- Call Transfer & Dedicated Support
Real clients, real reviews
What our clients say
Questions
Frequently asked questions
How quickly can I get set up?
Most accounts are live instantly, no new hardware is required, just a simple call diversion.
Do I need to change my phone number?
No, you keep your existing number and simply divert it to us according to the rules you set.
Can I cancel anytime?
Yes, service runs on a flexible monthly rolling contract with no long-term lock-in.