Cookie Policy
Last updated: 30 September 2026
This policy explains how Answerpoint uses cookies on answerpoint.co.uk, which cookies we set, why we set them, and how you can change your choice at any time.
Answerpoint, Station House, Midland Road, Luton LU2 0HS. Telephone 01582 438500. Email info@answerpoint.co.uk.
What cookies are
A cookie is a small text file that a website stores on your device. Cookies let a site remember things between pages and between visits, such as whether you have already made a choice about cookies.
Your choice
When you first visit answerpoint.co.uk you are asked whether to allow analytics cookies. Nothing other than the strictly necessary cookies listed below is set until you choose.
If you accept, we set Google Analytics cookies. If you decline, we do not. You can change your mind at any time using the link at the end of this page, or by deleting the cookies in your browser.
Strictly necessary cookies
These record your cookie choice so that you are not asked again on every page. They cannot be switched off, because without them the site cannot remember what you decided. They are first-party cookies, set by our own website, and no information from them is sent to anyone else.
| Cookie | Purpose | Duration |
|---|---|---|
| cmplz_banner-status | Remembers that you have responded to the cookie notice | 12 months |
| cmplz_functional | Records your choice for strictly necessary cookies | 12 months |
| cmplz_preferences | Records your choice for preference cookies | 12 months |
| cmplz_statistics | Records your choice for analytics cookies | 12 months |
| cmplz_marketing | Records your choice for marketing cookies | 12 months |
| cmplz_consented_services | Records which individual services you allowed | 12 months |
| cmplz_policy_id | Records the version of this policy you were shown | 12 months |
Analytics cookies
These are only set if you accept them. We use Google Analytics 4 to understand how people find and use the site: which pages are visited, which searches bring people here, and where visitors drop off. We use this to improve the site. We do not use it to advertise to you, and we have not enabled Google advertising features.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes one visitor from another | 13 months |
| _ga_MPYP9NMXVG | Maintains the session state for our Google Analytics property | 13 months |
These cookies are set by Google Analytics, loaded through Google Tag Manager. Google acts as our data processor for this. Google publishes its own privacy information at policies.google.com/privacy.
We have not enabled marketing or advertising cookies on this website. If that changes, this policy will be updated before any such cookie is set.
Controlling cookies in your browser
You can delete or block cookies through your browser settings. Blocking all cookies will stop the site remembering your cookie choice, so you will be asked again on each visit. The Information Commissioner’s Office publishes guidance on cookies at ico.org.uk.
Questions
If you have a question about this policy, or want to know what data we hold about you, email info@answerpoint.co.uk or call 01582 438500.