Answerpoint UK Call Answering Services.


Telephone Answering Service

With a telephone answering service, you manage your business while we take care of your business calls. Answerpoint gives you:


Telephone answering can make a BIG difference to your business.

Hundreds of UK and Global businesses use our call answering service as a first point of contact or as a back up during busy periods. Answerpoint brings you a greater customer experience, state of the art technology and a first class staff motivated to the highest standard.

Answerpoint’s knowledgeable receptionists and PAs can answer calls in your company’s name, take messages, transfer calls, deal with customer queries, make appointments and much more. Whether you are just starting up, an existing SME or a large corporate entity, Answerpoint can offers you a complete customer contact centre solution at a fraction of the cost.

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Telephone Answering

Our dedicated receptionists and PAs will look after your business calls exactly as it was your own office at a fraction of the cost. Divert your calls to our receptionists permanently, on engage or as and when required.

Switchboard Overflow

With our switchboard overflow service you don’t need to worry about unattended phone calls and staff absenteeism. All your unattended and overflow calls during your busy periods can be answered by your dedicated team.

Mobile Answering

Managing business on your mobile phone can portray a negative impression on your clients and jeopardize your business growth. Divert your mobile calls to Answerpoint and enhance your business image.

Call Centre Support

Our team of receptionists will become part of your business and add value to your existing set-up at a fraction of the cost. You will gain access to multiple staff ensuring your every call is captured and your customer are left with a smile.

How Phone Answering Service Works

Our Telephone Answering Service works in a number of ways, you can divert your calls to Answerpoint receptionists permanently or as and when required. When a customer rings your number your call will be routed to your knowledgeable receptionist who is fully briefed about your business and understands how to answer your calls.

Your friendly and knowledgeable receptionist can take a message and forward it to you via phone, SMS, email or route the call to you wherever you are in the world. Your customers will not know the call has been answered by an outsources call centre.

We Manage Your Calls While You Manage Your Office

Call Us

01582 438500