- UK-based since 2001
We exist so your business never loses a call, or the revenue behind it
Answerpoint is a UK-based telephone answering service. Every call to your business is answered live, by a real person, in your company’s name, not a script, and not an overseas call centre.
START YOUR FREE TRIAL
Let's get your calls answered
Tell us a little about your business.
We'll be in touch within one working day. No card required, no obligation.
Trusted by growing UK corporate teams
UK
Based, dedicated teams
Our mission
Protecting UK businesses from lost calls and lost revenue
A missed call rarely feels like a big deal in the moment. It usually is one. A prospective client who can’t get through calls the next name on their list. An existing customer who reaches voicemail assumes you’re too busy for them. Multiply that across a working week, and a business can lose a meaningful amount of revenue to something as ordinary as a phone ringing out.
Answerpoint was built to close that gap. Our telephone answering service exists so that every call to your business gets answered properly, whether that’s a new enquiry, an existing client, or something urgent that genuinely can’t wait. We’re not trying to replace how you run your business, we’re making sure the phone stops being a point where it quietly leaks revenue.
We work with businesses of every size, from sole traders to growing corporate teams, and across a wide range of sectors, including small businesses and contractors, legal practices, medical clinics and property agents. Whatever your business does, the mission is the same: make sure a ringing phone is always an opportunity, never a risk.
Our UK-based receptionist team
How we work
A UK-based team, trained on your business specifically
Every receptionist is based in the UK
We don't route calls to an anonymous overseas call centre. Our receptionists work from our UK office and are trained before they ever take a live call for your business.
We're briefed on your business, not given a generic script
Your greeting, your common questions and your escalation rules are set by you. Callers hear a response that reflects your business, not a one-size-fits-all answering service.
Messages reach you the moment a call ends
By email or SMS, depending on your plan, so you're never left waiting to find out what you missed while you were away from the phone.
Straightforward, transparent pricing
No hidden setup fees and no confusing tiers designed to catch you out. See our full pricing before you commit to anything.
Real clients, real reviews
What our clients say
Trustindex verifies that the original source of the review is Google. I recently had vinyl decals made for my truck by Answerpoint Ltd, and I couldn’t be happier with the result. The quality of the print is excellent. If you’re looking for professional, high-quality vinyl decals, I’d definitely recommend Answerpoint Ltd. Great service and a top-notch final product!Posted on Google Adnan ShafiqTrustindex verifies that the original source of the review is Google. Brilliant service! offer very good prices on their many services. Are fast with communication about their services and get the job done.Highly recommendPosted on Google kamTrustindex verifies that the original source of the review is Google. Been with them for over 10 years Sussex and Surrey driveways Never had a problem always on point Well done answer pointPosted on Google Jeff WhiteTrustindex verifies that the original source of the review is Google. Verry professional company deliver on time jameel was greate to worck will use aganePosted on Google James DoranTrustindex verifies that the original source of the review is Google. The work was done good and I am happy For the new roofPosted on Google Peter McdonaghTrustindex verifies that the original source of the review is Google. goodPosted on Google Arsalan AliTrustindex verifies that the original source of the review is Google. Professional and reliable service, The owner Jameel is very helpful and knowledgeable.Posted on Google MrFazLilyTrustindex verifies that the original source of the review is Google. It is the best company. Provides best support and handles your calls profesionallyPosted on Google Zahir RehmanTrustindex verifies that the original source of the review is Google. Answerpoint ltd top class alway did deliver for me would highly recommend themPosted on Google Tony Coyle