Answerpoint will hold all your mail at our Luton office, You will be notified via email upon receipt of any mail. All held mail must be collected within 14 days. We can only handle mail and packages up to a maximum of 10kg in weight. Packages and mail collected later than 14 days will be charged at £5 per day storage charge. If your mail is of an urgent nature and require immediate forwarding then this can be arranged at an additional cost. Please contact us for more details.