Mobile Answering

Divert you mobile calls to Answerpoint

  • Divert your mobile calls
  • Portray a professional image
  • Impress your customers
  • Divert as and when required
  • Easy set-up

Get your business mobile calls answered professionally and say good bye to missed calls, engaged tones, voicemails, bad reception and unwanted marketing calls.

Divert your mobile calls to Answerpoint PAs and see the difference we can make to your business.

Your Answerpoint PA will act as your receptionist, handle your business calls, take messages and pass them on to you immediately for you to follow up.

Our service is simple, flexible and cost-effective.


Our service works in a number of ways, you can divert your calls to Answerpoint receptionists permanently or as and when required. When a customer rings your number your call will be routed to your  knowledgeable receptionist who is fully briefed about your business and understands how to answer your calls.

Your friendly and knowledgeable receptionist can take a message and forward it to you via phone, SMS, email or route the call to you wherever you are in the world. Your customers will not know the call has been answered by an outsources call centre.

The Benefits

Freedom & Flexibility to work from anywhere

  • Impress your Clients
  • Never Miss a Call
  • Expolit every opportunity
  • Focus on your core business
  • Freedom & Flexibility
  • No more staffing issues
  • Access to multiple PAs


How quickly can you set up the virtual office service

We can set up the service within a couple of hours and you can start using the service immediately providing that we have received your payment, correct paperwork including your proof of ID.

How will I know I have received mail?

All our standard virtual office packages include free weekly mail forwarding, however, if you are expecting urgent mail and require regular mail forwarding than we can facilitate this at a small additional cost.

What is your minimum contract?

Our service is based on monthly rolling contracts, however, for convenience purposes we give you the option to chose from monthly, quarterly, 6 months or yearly options. For yearly options you can receive one month subscription free of charge.

Do you notify me when my mail arrives?

For mail forwarding service all the post is sent out automatically on weekly bases. For mail collection you will be notified by email on receipt of your post.

How do I pay for the service?

You can pay for our services in a number of ways including bank transfer, cheque, cash or by bank card.

What are your opening hours?

For our Luton address the opening hours are  Monday to Friday 9am to 6pm and Staurdays 10am to 4pm. For our London address the opening hours are Monday to Friday 9.30am to 5pm.

What is your pricing structure?

 We offer packages and payment options to suit all budgets. You can opt to go on our monthly rolling contract or for more convenience chose one of our quarterly, 6 monthly or yearly options.

What businesses use virtual office service?

We welcome all types of businesses including self employed, home workers, new business start-ups,, small to medium enterprises ( SME) and overseas residents

How will virtual office help my business?

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What proof of identification do you require to setup the virtual office?

In line with HMRC regulations we will require two forms of documents to support the identities and address verification of the directors/shareholders/named applicants. One of these documents must be a photographic ID ( passport or driving licence) and the other an official letter or a utility bill no older than three months.

Do you provide any discount or special offers?

If you chose to take the yearly service on any of our virtual office packages than we offer you one months free subscription.

Can I use the virtual office if I am an overseas resident?

We offer our service to UK and overseas residents.

How often do you forward the mail?

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